First steps after signing up and ordering your first server.
Hosting is full of short, confusing words. This glossary explains the ones you meet most often, in plain language, with links to the guides that go…
Your dashboard is the control centre for everything you buy from NGP Cloud.
People often say "my internet is fast, so why is my game laggy?" The answer is that speed is not one number. Bandwidth, latency, jitter and packet…
If you have never rented a game server, the process can feel like magic: you pay, press a button and a world appears that your friends can join…
Picking the right product and size up front saves you an upgrade later. Use this page to match what you're building to the right service.
People are often surprised that a powerful server can still feel slow. The reason is distance. Data travels fast, but not instantly, and every extra…
Your NGP Cloud account is where you order services, pay invoices, open tickets and manage every server you own.
Most small communities do not fail because the server is bad. They fail because new people arrive, find nobody to play with and quietly leave…
Good moderation is the quiet difference between a community that grows and one that turns toxic. It is mostly not about banning people. It is about…
If a help article didn't solve your problem, a ticket gets you a private channel with our support team. Our team is on Discord 24/7.
Launching a community server is easy. Launching one that people stay on is harder. Most new servers fade because of a few avoidable things: unclear…
A streamer mentions your server, a big update drops, or your launch event finally arrives, and suddenly ten times the usual players try to join…
The NGP Cloud Discord bot lets you manage your account, servers, and billing without leaving Discord. Every reply is private - only you can see it.
This guide walks you from picking a plan to logging in to your new server. Most servers are ready within seconds of payment.
A VPS, or virtual private server, is one of the most useful and most misunderstood hosting products. It can run almost anything, but it also hands…